Terms and Conditions

Effective Date: [NaN]
Last Updated: [30.08.2025]

Agreement to Terms

By registering for and using Bali.Business (“the Platform”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, you may not use our services.

1. About Bali.Business

Our Mission

Bali.Business is a free online business directory platform dedicated to supporting Indonesian businesses located in Bali. We provide a digital platform to help local businesses establish their online presence and connect with customers.

Our Services

• Free business directory listings
• Business profile creation and management
• Customer connection facilitation
• Optional premium web development services
• Community support and business resources

2. Eligibility and Registration Requirements

Who Can Register

You are eligible to register ONLY if you meet ALL of the following criteria:

✅ Indonesian Business Owner: You are an Indonesian citizen or Indonesian-registered business entity
✅ Physical Location in Bali: Your business is physically located within Bali Province, Indonesia
✅ Legitimate Business: You operate a real, legitimate business or service
✅ Legal Age: You are at least 18 years old or have legal authority to enter contracts
✅ Accurate Information: You commit to providing truthful and accurate business information

Prohibited Users

❌ Foreign businesses not registered in Indonesia
❌ Businesses located outside Bali Province
❌ Illegal or unethical business activities
❌ False or misleading business representations
❌ Individuals under 18 without legal guardian consent

Registration Verification

• We reserve the right to verify business eligibility
• False information may result in immediate account termination
• Additional documentation may be requested to confirm eligibility

3. Account Responsibilities

Account Security

• You are responsible for maintaining account confidentiality
• You must notify us immediately of any unauthorized access
• You are liable for all activities under your account
• Strong passwords and secure email access are your responsibility

Information Accuracy

• All business information must be current and truthful
• You must update information when changes occur
• False or misleading information violates these Terms
• Regular updates help customers find and contact you effectively

Business Legitimacy

• Your business must comply with Indonesian laws and regulations
• Required business licenses and permits are your responsibility
• You must not misrepresent your services or capabilities
• Ethical business practices are mandatory

4. Platform Usage Rules

Acceptable Use

✅ Professional Communication: Maintain respectful, business-appropriate communication
✅ Accurate Listings: Provide honest descriptions of products and services
✅ Appropriate Content: Upload suitable photos and business information
✅ Respectful Interaction: Treat other users and platform administrators professionally
✅ Community Support: Help maintain a positive business community environment

Prohibited Activities

❌ Spam or Harassment: No unsolicited messages or aggressive behavior toward other users
❌ False Information: No fake reviews, misleading business claims, or impersonation
❌ Illegal Content: No promotion of illegal activities, adult content, or harmful services
❌ Copyright Violation: No use of copyrighted images, text, or materials without permission
❌ System Abuse: No attempts to hack, disrupt, or misuse platform functionality
❌ Competitive Sabotage: No negative or false information about competing businesses

5. Content and Intellectual Property

Your Content

• You retain ownership of business information and images you upload
• You grant us license to display your content on the platform
• You are responsible for ensuring you have rights to all uploaded content
• You may request removal of your content at any time

Platform Content

• Bali.Business platform design, features, and functionality are our intellectual property
• You may not copy, reproduce, or create derivative works of our platform
• Our trademarks and branding remain our exclusive property
• User-generated content belongs to respective users

Copyright Respect

• Only upload content you own or have permission to use
• Respect other businesses’ intellectual property rights
• Report copyright violations to our support team
• We will respond to valid DMCA takedown requests

6. Free Services and Premium Offerings

Free Platform Services

• Business directory listings: Always free for eligible Indonesian businesses in Bali
• Profile management: Free account creation, editing, and maintenance
• Basic support: Community guidelines and platform assistance
• No hidden fees: Truly free forever with no time limitations

Optional Premium Services

• Web development: Professional website creation (separate pricing)
• Digital marketing: SEO and online promotion services (separate pricing)
• Premium support: Enhanced technical assistance (separate pricing)
• Advanced features: Future premium platform features (separate pricing)

Service Limitations

• Premium services require separate agreements and payment
• Free services may have reasonable usage limitations
• We reserve the right to modify service offerings with notice
• Technical support for free services is provided on best-effort basis

7. Privacy and Data Protection

Information Collection

• We collect only necessary business and contact information
• Personal data is protected according to applicable Indonesian privacy laws
• We do not sell or share your personal information with third parties
• Analytics data helps us improve platform functionality

Data Usage

• Your information is used solely for platform operation and improvement
• Business listings are public and visible to platform visitors
• Contact information helps customers reach your business
• We may contact you regarding platform updates and important announcements

Data Security

• We implement reasonable security measures to protect your information
• However, no online platform can guarantee 100% security
• You are responsible for maintaining account password security
• Report security concerns immediately to our support team

8. Community Guidelines

Professional Standards

• Maintain professional communication with all platform users
• Provide accurate and helpful information about your business
• Respond promptly and courteously to customer inquiries
• Represent your business honestly and ethically

Cultural Respect

• Honor Indonesian cultural values and business traditions
• Show respect for diverse religious and cultural backgrounds
• Support local business community development
• Promote positive representation of Bali’s business environment

Conflict Resolution

• Address business disputes professionally and privately when possible
• Contact platform administrators if serious conflicts arise
• Avoid public negative comments about other businesses
• Focus on promoting your own business positively

9. Limitation of Liability

Platform Disclaimer

• Bali.Business is provided “as is” without warranties of any kind
• We do not guarantee platform availability, accuracy, or functionality
• Technical issues, downtime, or data loss may occur
• User assumes all risks associated with platform usage

Business Relationship Disclaimer

• We are not responsible for transactions between businesses and customers
• Quality of goods and services is solely the responsibility of individual businesses
• Disputes between users must be resolved independently
• We do not mediate business conflicts or guarantee business success

Limitation of Damages

• Our liability is limited to the extent permitted by Indonesian law
• We are not liable for indirect, consequential, or punitive damages
• Maximum liability shall not exceed fees paid for premium services
• Some jurisdictions may not allow liability limitations

10. Account Termination

Voluntary Termination

• You may delete your account at any time through platform settings
• Account deletion removes your business listing from the platform
• Some information may be retained for legal compliance purposes
• We will assist with account deletion upon request

Involuntary Termination

We may suspend or terminate accounts for:

• Terms Violation: Breach of these Terms and Conditions
• Illegal Activity: Involvement in illegal business activities
• False Information: Providing fraudulent or misleading business information
• Abuse: Harassment, spam, or inappropriate behavior toward other users
• Ineligibility: Discovery that user does not meet registration requirements

Termination Process

• We will attempt to notify users before account termination when possible
• Serious violations may result in immediate account suspension
• Terminated users may appeal decisions through our support channels
• Account restoration depends on violation severity and corrective action

11. Platform Modifications

Service Changes

• We reserve the right to modify platform features and functionality
• Significant changes will be communicated to users with reasonable notice
• Free services will remain free for eligible Indonesian businesses in Bali
• New features may be introduced as free or premium services

Terms Updates

• These Terms may be updated periodically to reflect platform changes
• Users will be notified of significant Terms modifications
• Continued platform use after Terms updates constitutes acceptance
• Previous versions of Terms remain available upon request

12. Legal Compliance

Indonesian Law Compliance

• These Terms are governed by Indonesian law
• Users must comply with all applicable Indonesian business regulations
• Disputes will be resolved in Indonesian courts with jurisdiction
• Local business licensing and tax obligations remain user responsibility

Platform Compliance

• We operate in accordance with Indonesian internet and business regulations
• We cooperate with law enforcement and regulatory authorities when required
• Platform content is monitored for legal compliance
• Violations of Indonesian law may result in account termination and legal reporting

13. Contact Information and Support

Platform Support

• Email: hello@bali.business
• Website: https://bali.business
• Response Time: We aim to respond within 48 hours during business days

Legal Inquiries

• Terms Questions: Contact support for clarification
• Legal Notices: Send to hello@bali.business with “Legal Notice” subject line
• Copyright Issues: Report to hello@bali.business with “Copyright” subject line

Technical Issues

• Bug Reports: Help us improve by reporting technical problems
• Feature Requests: Suggest improvements through our support channels
• Account Problems: Contact support for login or account access issues

14. Acknowledgment and Acceptance

By clicking “I Agree” and registering for Bali.Business, you acknowledge that:

✅ I have read and understood these complete Terms and Conditions
✅ I am eligible to register as an Indonesian business owner operating in Bali
✅ I will provide accurate information and maintain my business listing responsibly
✅ I understand the rules for acceptable platform usage and community guidelines
✅ I agree to be bound by these Terms and any future updates
✅ I am legally authorized to enter this agreement on behalf of my business

Welcome to the Bali.Business community! We’re excited to help your Indonesian business grow and thrive.

These Terms and Conditions are effective immediately and supersede all previous versions. For questions about these Terms, please contact our support team at hello@bali.business.